March is Women’s History Month. It’s a time to celebrate the strength, leadership, and impact of women in every corner of our community. At Harford Family House, women are not only at the heart of the families we serve, but also at the heart of the work we do every day.
From case managers and residential supervisors to administrators, women across our organization bring compassion, expertise, and unwavering commitment to families working toward stability. Their leadership happens in quiet conversations, detailed planning meetings, late evenings at the shelter, and early mornings preparing for the day ahead. Their work may not always be visible. But its impact is profound.
This month, we are proud to spotlight several of the incredible women who help make our mission possible. We asked them to share what inspires them, what challenges them, and what keeps them hopeful in this work.
What inspired you to work at Harford Family House?
“I went through a divorce years ago, and it was a really difficult time in my life. I was fortunate to have the support of family and friends who helped me get through it. I know that not everyone has that kind of support system, and without it, my situation could have looked very different. That experience gave me a deeper understanding of how quickly life can change and inspired me to be part of an organization that helps people regain stability and hope. Not just with a handout, but with a hand up.” Heather Volk, Asst. Director of Development- Annual Giving
“My work at Harford Family House began my second career of service in a non-profit organization. I worked for Big Brothers Big Sisters in Baltimore for 30 years and retired as their CEO. Still wanting to contribute more to my local community, I learned about the open position at HFH. I was very aware of those experiencing homelessness in Baltimore City, but had no idea that there were so many families and individuals battling this issue right in my backyard- in Harford County. I met the staff, the board of directors, and many of the families the organization served, and I was hooked! I knew that it was the right fit for me at the perfect time. It truly was another opportunity to help and make a difference to those less fortunate than me.” Robin Tomechko, CEO
Can you share a moment in your role that reminded you why this work matters?
“Recently, we held a Women’s Pampering Day for the ladies in our program. As part of the event, we had someone who offered hair braiding. One of our residents sat down in her chair and asked to get her hair braided. She mentioned it was the first time in over a year that she was able to do so. Once the hair stylist finished, she got up to look at herself in the mirror and was moved to tears with gratitude. It is the smallest things that we take for granted everyday that can really make someone else’s entire day.” Kailey Jourdan, Community Engagement & Volunteer Manager
What advice would you give to young women considering a career in nonprofit or social services?
“People choose this field because they want to serve. They’re usually good at it. But the courage it takes for those in need to ask for help should be a lesson for us. We need to ask for help sometimes, too! My advice to a young woman considering a career in the non-profit world is to practice what you preach; when you need help, ask for it. It is not a sign of weakness, rather quite the opposite! It’s a sign of trust. We need each other. Show that to those you serve AND those you work with.” Jenn Greenleaf, Director of Homelessness Operations
What does leadership mean to you in your role?
I am ultimately responsible for our overall housing and support services provided to our residents in our care. I also manage, lead, and empower staff to ensure that facilities and services are well-maintained and provided in high quality and quantity based on the needs of our community. I am also entrusted with finding and managing the financial resources donated to us to provide the best services and outcomes for the organization and the people we serve. I must lead with integrity, great vision, empathy, and passion for our mission, staff, and board of directors each and every day. I consider my leadership here at HFH both an honor and a privilege.” Robin Tomechko, CEO
What motivates you to continue this work even on challenging days?
“What motivates me is seeing the positive impact I have on individuals and families. I was inspired by my grandmother, who served her community selflessly; people still speak about her impact decades later. That legacy of service lives within me, reminding me that this work matters. Even on hard days, I remember that challenges are temporary, but the difference we make can last a lifetime.” Faybienne Lai-Fatt, Manager of Program Operations
“Being able to ensure that a child that might otherwise have been sleeping on a couch, in a car, or on the floor has a safe, secure place to lay their head at night. While I don’t work directly with the people we serve, I know that the work I do on a daily basis makes it possible for us to provide this security to the next generation. It takes all of us working together to make the world a better place for all.” Mary Biggs- Director of Resource Development and Operations